KNR Agency

CRM campaign management on Salesforce Marketing Cloud

Since 2016, the KNR agency has been supporting its customers in the creation, management and optimization of email campaigns on Salesforce Marketing Cloud (SFMC).

We help beauty, fashion and luxury brands meet and exceed their CRM objectives.

Our Marketing Cloud campaign management service

Targeted & personalized communicationUX/UI design

Every customer is unique, and the email they receive must be too. Thanks to Dynamic Content and AMP Script, we can help you personalize your emails for content that adapts to your customers.

Responsive design and integration

Since 2022, more than 50% of emails have been opened and read on cell phones. We create emails with responsive design to adapt to your end customers’ devices.

Engaging. High-performance.

We’ll help you create emails with engaging multimedia content, while optimizing loading times.

Cross-platform consistency

Our emails are integrated to work just as well on iPhone as on Android, on Outlook or Gmail, on Mobile or Desktop. Each email is tested on 80+ devices before sending to ensure consistent rendering on all platforms.

A CRM strategy designed for performance.

KNR is the only agency to offer a 360° approach to CRM. From design to email integration, we bring a Data-Driven approach to optimizing your KPIs.

RGPD Friendly

We apply the latest recommendations in terms of RGPD to ensure the protection of your customers' personal data.

A/B Testing

We help you AB test your communications to optimize your performance. Subject Lines, Pre-Header, Copywriting and CTA hold no secrets for us.

Tool training

KNR is not a service provider, we are your trusted partner. We help your teams to get to grips with SFMC and make the most of the platform's features.

Reporting

We analyze the various KPIs of your campaigns to understand, learn and ultimately improve your performance.

Asset optimization

We optimize your multimedia assets to limit the weight of your emails and optimize your deliverability.

CRM expertise tailored to e-commerce.

KNR offers you innovative solutions to optimize your CRM strategy, increase your KPIs and boost your sales.

Design and Integration

Our teams of graphic designers work with you to design immersive, engaging emails to make your communications impactful.

Journeys and Flows

Our SFMC experts can help you design and implement Journey Builders to support your customers throughout their lifecycle.

Automations

Thanks toAugmentation Studio, we can import, process and segment your data without limits.

Our CRM optimization process

Analysis of your needs and strategy

Every project is unique. Our agency’s flexibility enables us to adapt to your business context and offer you a solution that perfectly meets your needs.

Roadmap and layout

We work with you on a Roadmap to prioritize optimization projects. If there’s a need to redesign your emails, we go through a mock-up phase before starting the integration.

Integration via Content Builder

The Content Builder is a powerful tool, but can be complicated to use. The mock-ups we produce can mix HTML, AMPScript and Block SFMC content technologies, so that your teams have full control over the content, and are not dependent on a developer to make changes.

Campaign launch

Whether it’s one-shot campaigns, transactional triggers or journeys, we’ll help you implement all the CRM logic and different types of communication to address your customers according to their life cycle.

Opinions & testimonials

Since 2016 we’ve been designing and developing tailor-made solutions to meet our customers’ e-commerce needs.

Why we do it

Since 2016, we've been working with fashion and cosmetics brands.

Our e-commerce agency’s mission is to support fashion and cosmetics brands in their digital transformation and online growth.

E-commerce for luxury brands is much more than a technical tool, it’s a strategic lever that enables exceptional brands to multiply their sales without compromising their brand image. This digital expertise is part of the global strategy of beauty and fashion brands seeking growth.

As digital experts, we support our customers in developing the sales generated by their e-commerce sites, while preserving the codes of excellence for which they are renowned.

Collaboration

A project?
Let's talk about it.

Our team of experts is ready to listen to you. Let’s meet and discuss your project together!