AGENCE KNR

CRM campaign management on Salesforce Marketing Cloud

Since 2016, the KNR agency has been supporting its customers in the creation, management and optimization of email campaigns on Salesforce Marketing Cloud (SFMC). We help beauty, fashion and luxury brands meet and exceed their CRM objectives.

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Yves Saint LaurentYves RocherValentinoThe KooplesSandroSkinCeuticalsRepettoPatykaMarocMarocL'OréalMajeLancômeKaloesIKKSGivenchyAllies Of SkinUndizSessunEtamDavidoffClaudie PierlotMinelliAmin KaderModalovaRexalineLa Vie ParisAlguaTheraSerica WatchesMaison School of ArtsMaison Valois VardenTag HeuerComtesse du BarryEminenteAlaïaRimowaYves Saint LaurentYves RocherValentinoThe KooplesSandroSkinCeuticalsRepettoPatykaMarocMarocL'OréalMajeLancômeKaloesIKKSGivenchyAllies Of SkinUndizSessunEtamDavidoffClaudie PierlotMinelliAmin KaderModalovaRexalineLa Vie ParisAlguaTheraSerica WatchesMaison School of ArtsMaison Valois VardenTag HeuerComtesse du BarryEminenteAlaïaRimowa

Our Marketing Cloud campaign management service

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Targeted & personalized communicationUX/UI design

Every customer is unique, and the email they receive must be too. Thanks to Dynamic Content and AMP Script we can help you personalize your emails for content that adapts to your customers.

Responsive design and integration

Since 2022, more than 50% of emails have been opened and read on cell phones. We create emails with responsive design to adapt to your end customers’ devices.

Engaging. High-performance.

We’ll help you create emails with engaging multimedia content, while optimizing loading times.

Cross-platform consistency

Our emails are integrated to work just as well on iPhone as on Android, on Outlook or Gmail, on Mobile or Desktop. Each email is tested on 80+ devices before sending to ensure consistent rendering on all platforms.

Our Markering Cloud campaign management projects

A CRM strategy designed for performance.

KNR is the only agency to offer a 360° approach to CRM. From design to email integration, we bring a Data-Driven approach to optimizing your KPIs.

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RGPD Friendly

We apply the latest recommendations in terms of RGPD to ensure the protection of your customers' personal data.

Reporting

We analyze the various KPIs of your campaigns to understand, learn and ultimately improve your performance.

A/B Testing

We help you AB test your communications to optimize your performance. Subject Lines, Pre-Header, Copywriting and CTA hold no secrets for us.

Asset optimization

We optimize your multimedia assets to limit the weight of your emails and optimize your deliverability.

Tool training

KNR is not a service provider, we are your trusted partner. We help your teams to get to grips with SFMC and make the most of the platform's features.

Our CRM optimization process

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Analysis of your needs and strategy

Every project is unique. Our agency’s flexibility enables us to adapt to your business context and offer you a solution that perfectly meets your needs. 

Roadmap and layout

We work with you on a Roadmap to prioritize optimization projects. If there’s a need to redesign your emails, we go through a mock-up phase before starting the integration.

Integration via Content Builder

The Content Builder is a powerful tool, but can be complicated to use. The mock-ups we produce can mix HTML, AMPScript and Block SFMC content technologies, so that your teams have full control over the content, and are not dependent on a developer to make changes.

Campaign launch

Whether it’s one-shot campaigns, transactional triggers or journeys, we’ll help you implement all the CRM logic and different types of communication to address your customers according to their life cycle.

Collaboration

A project?
Let's talk about it.

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Our team of experts is ready to listen to you. Let’s meet and discuss your project together!

Avis & témoignages

Depuis 2016 nous concevons et développons des solutions sur-mesure répondant aux besoins e-commerce de nos clients.

KNR helped us redesign the brand website. We really appreciated the team’s organisation and rigour. The willingness to listen and truly translate our needs.

Delphine K.

Head of Marketing & Communication

Eminente

Projects run smoothly! Very responsive and the workflow in place is efficient. We want to keep working with you on our next campaigns!

Margaux L.

Web Manager Sandro Paris

Sandro

The KNR team did an outstanding job! We are very happy with the result and the whole process. Such a professional approach.

Julia Y.

Head of e-commerce

Allies Of Skin

KNR’s assignment was a complete success, with results to match. We appreciate the agency’s responsiveness and availability, and how closely they listen to the client. A smooth collaboration.

Ophéline G.

Web Project Manager, Minelli

Minelli

A very responsive, proactive partner — a pleasure to work with this agency.

Chloé A.

CRM Campaign Coordinator

Rimowa

KNR helped us redesign the brand website. We really appreciated the team’s organisation and rigour. The willingness to listen and truly translate our needs.

Delphine K.

Head of Marketing & Communication

Eminente

Projects run smoothly! Very responsive and the workflow in place is efficient. We want to keep working with you on our next campaigns!

Margaux L.

Web Manager Sandro Paris

Sandro

The KNR team did an outstanding job! We are very happy with the result and the whole process. Such a professional approach.

Julia Y.

Head of e-commerce

Allies Of Skin

KNR’s assignment was a complete success, with results to match. We appreciate the agency’s responsiveness and availability, and how closely they listen to the client. A smooth collaboration.

Ophéline G.

Web Project Manager, Minelli

Minelli

A very responsive, proactive partner — a pleasure to work with this agency.

Chloé A.

CRM Campaign Coordinator

Rimowa

KNR helped us redesign the brand website. We really appreciated the team’s organisation and rigour. The willingness to listen and truly translate our needs.

Delphine K.

Head of Marketing & Communication

Eminente

Projects run smoothly! Very responsive and the workflow in place is efficient. We want to keep working with you on our next campaigns!

Margaux L.

Web Manager Sandro Paris

Sandro

The KNR team did an outstanding job! We are very happy with the result and the whole process. Such a professional approach.

Julia Y.

Head of e-commerce

Allies Of Skin

KNR’s assignment was a complete success, with results to match. We appreciate the agency’s responsiveness and availability, and how closely they listen to the client. A smooth collaboration.

Ophéline G.

Web Project Manager, Minelli

Minelli

A very responsive, proactive partner — a pleasure to work with this agency.

Chloé A.

CRM Campaign Coordinator

Rimowa

Why we do it

Since 2016, we've been working with fashion and cosmetics brands.

Our e-commerce agency’s mission is to support fashion and cosmetics brands in their digital transformation and online growth.

E-commerce for luxury brands is much more than a technical tool, it’s a strategic lever that enables exceptional brands to multiply their sales without compromising their brand image. This digital expertise is part of the global strategy of beauty and fashion brands seeking growth.

As digital experts, we support our customers in developing the sales generated by their e-commerce sites, while preserving the codes of excellence for which they are renowned.

Contact us
Yves RocherYves Saint LaurentLancômeL'OréalPatykaAllies Of SkinRexalineSkinCeuticalsMarocMarocRimowaDavidoffGivenchyAlaïaMajeSandroClaudie PierlotIKKSValentinoEtamUndizMinelliAmin KaderSessunKaloesRepettoThe KooplesTag HeuerEminente

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